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7-Eleven wins 2024 Canstar Blue Most Satisfied Customers award

03 September 2024


7-Eleven Australia’s Fuel Pass fuel card has received five-star ratings from customers surveyed, winning Canstar Blue’s Most Satisfied Customers 2024 Award in the Small to Medium Business Fuel Cards category.

According to Jason Tran, Head of Fuel, the award recognises the work of the 7-Eleven team to provide small and medium businesses with a fuel card product convenient for their needs.

“Winning the Canstar Blue 2024 Most Satisfied Customers Award in this category is an extraordinary effort by the entire team to design a competitive fuel card offer, and provide a market leading in-store offer and overall customer service experience.”

“At 7-Eleven, our ambition is to be ‘My Convenient Neighbourhood Store’ for more Australians. From a fuel perspective, this means having more fuel stores in more neighbourhoods based on our customers’ needs,” Mr Tran said.

“Given how critical small and medium businesses are in Australia, it’s important to us that our fuel card gives small and medium business customers value, as well as convenient, simple and secure ways to manage their fuel costs.’ Mr Tran said.

“The 7-Eleven Fuel Pass card offers discounts on every litre of quality Mobil fuels purchased at 7-Eleven’s more than 635 fuel stores nationwide. It has no joining fee, and offers a low monthly card fee.

“It gives users additional flexibility as it is also accepted at other fuel outlets via the WEX Motorpass network across Australia. There’s no lock in contracts, up to 44 payment free days, and multiple payment options to choose from.”

He said “it also gives business owners a choice of offers: fuel only, fuel and vehicle type products, or the combined 7-Eleven fuel and convenience offer. This mechanism and the range of other controls businesses can set are designed to allow them the flexibility to choose what works for their business.

“Thank you to all of the 7-Eleven team and our stores for the hard work which has seen us recognised by Canstar Blue, and most importantly by our customers.”

For more information about Fuel Pass, visit 7eleven.com/fuel-pass

Chapter Lead, Elissa Pipertzis - B2B Marketing Communications Manager - Fuel Partnerships, Liam Dunne – Canstar, Steven Tchea - Product Owner, Jason Tran - Head of Fuel

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